Kathleen deLaski spent twenty years as a journalist, including time as ABC News White House correspondent. In the second half of her career, she has focused on education reform, cofounding or founding several national nonprofits, notably the Education Design Lab, which led her toward this book. After stepping down as founder to become board chair, Kathleen also spends time as a senior advisor to the Project on Workforce at Harvard University and teaches human-centered design and higher ed reform as an adjunct professor at George Mason University.