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Relay Graduate School of Education

Michael LaRosa, Monica Higgins

  • Format: PDF
  • Case Code: KC22RELA
  • 17 pages


  • Format: Permission to reprint
  • Case Code: KC22RELA
  • 9 pages



This case focuses on challenges associated with growing and scaling an education organization. Specifically, it explores themes of leadership, entrepreneurship, and organizational learning. “Scaling up” is a key consideration for organizational development, as education leaders and entrepreneurs face an ethical tension: urgency to expand access to promising programs as quickly as possible and a simultaneous responsibility to ensure that such programs do not have unintended negative effects. While the case supports a discussion about the challenges associated with scaling an education organization, its insights are more broadly applicable to growth and impact in social sectors beyond education.

Subject: Higher Education, Leadership
Setting: Relay Graduate School of Education; New York City

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