This case focuses on challenges associated with growing and scaling an education organization. Specifically, it explores themes of leadership, entrepreneurship, and organizational learning. “Scaling up” is a key consideration for organizational development, as education leaders and entrepreneurs face an ethical tension: urgency to expand access to promising programs as quickly as possible and a simultaneous responsibility to ensure that such programs do not have unintended negative effects. While the case supports a discussion about the challenges associated with scaling an education organization, its insights are more broadly applicable to growth and impact in social sectors beyond education.
Subject: Higher Education, Leadership
Setting: Relay Graduate School of Education; New York City
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