1. Customer Service

    BOOK ORDERS, US AND CANADA
    Harvard Education Press
    C/O PSSC
    46 Development Road
    Fitchburg, MA 01420
    Toll-free phone: 888-437-1437
    Phone outside the US: 978-829-2532
    Customer service email: orders@pssc.com 

    We no longer accept orders via fax. Please call 888-437-1437​ with any questions.​

    INTERNATIONAL SALES
    EUROSPAN
    Gray’s Inn House
    127 Clerkenwell Road
    London, EC1R 5DB
    United Kingdom

    Trade Orders & Enquiries:
    UK, continental Europe, Middle East, Africa, Asia, and Latin America & the Caribbean
    Email: trade.orders@marston.co.uk

    Individual Orders and Enquiries:
    Online: eurospanbookstore.com/harvardeducation
    or
    Email: direct.orders@marston.co.uk
    Tel: +44 (0)1235 465577

    HARVARD EDUCATIONAL REVIEW SUBSCRIPTIONS
    Subscription orders phone: 888-437-1437
    Subscription customer service phone: 833-231-7763
    Subscription customer service email: custsvc_harvard@fulcoinc.com

    We no longer accept orders via fax. Please call 888-437-1437​ with any questions.​

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    RETURN POLICY (US and Canada)

    Individuals 
    No written authorization is required. Individuals may return books in good condition within 30 days of original purchase date. Order number must be referenced on return paperwork. Customers will be refunded the cost of the item(s) (excluding delivery charges) to the original point of purchase. The cost of shipping returns is at the customer’s expense. 

    Returns should be sent to the following address: 
    Harvard Education Press 
    C/O PSSC 
    46 Development Road 
    Fitchburg, MA 01420 
     
    Bookstores Wholesalers and Distributors 
    No written authorization is required. Bookstores, wholesalers, and distributors may return books in good condition within 90 days from original invoice date. Invoice number must be referenced on return paperwork. Credit memo is created when return processed. Credit to remain on account to be used on immediate next purchase(s). If credit is not used after one year, the customer may request refund check.  

    Address for returns: 
    Harvard Education Press  
    C/O PSSC  
    46 Development Road 
    Fitchburg, MA 01420 

    Please contact our team at orders@pssc.com or 888-437-1437 with questions.